Even the smallest and most humble of companies have benefited from outsourcing their IT services. Chances are you didn't get into business to worry about admin and the technology you use. Being a sole trader or single employee can be both liberating and frustrating. You don't have anyone to answer to, but you have no one to help if something goes wrong.
Do you have a landline number? Did you know that people are more likely to trust a company that has a fixed number? It makes your business more human, more real. The issue is that you won't be by a physical desk phone all hours of the day. We have set up several one-man-band businesses to have a virtual landline number on their mobile phone!